What payment collection tools are commonly used by cross-border entrepreneurs and freelancers? The answer should be relatively clear: the first is that no one doubts PayPal, and the second is definitely Payoneer. Compared with PayPal, many people are not familiar with the registration and use of Payoneer. In order to help everyone better understand and use Payoneer, I specially wrote this “Payoneer Registration and Usage Tutorial Guide”. This article will be kept updated to provide you with the latest tutorials about Pay Anying.
Register an account on Payoneer’s official website and get a $25 reward!
★Note : Please click the link above to enter the official website to register. When your income or transaction volume reaches US$1,000, you can get a US$25 reward. Please note that there are no rewards for registering directly on the official website.
Introduction to Payoneer
Many people ask what is Payoneer? Here we give a detailed introduction.
Payoneer (Chinese name: Payoneer) is a cross-border digital payment platform headquartered in New York, focusing on cross-border payments. It was founded in 2005 to help people and businesses around the world make online payments conveniently. Applying for a Payoneer account is also very simple. You only need to enter your personal details such as name, email address, date of birth, address and phone number to create a Payoneer account.
Creating an account on Payoneer is free. After becoming its user, you can send, receive and process funds conveniently and quickly. Since its founding, they have grown to over 1,100 employees across 14 offices around the world. Thousands of companies, online platforms, and individuals use Payoneer services to make and receive payments worldwide. Its service scope covers more than 200 countries and regions around the world and supports transactions in more than 150 currencies. There are more than 5 million users worldwide .
Compared with PayPal, the big brother in the cross-border payment industry, which was founded in 1998, although Payoneer was established later, it has grown rapidly. It has emerged as a new force in the highly competitive cross-border payment industry and has become a giant in the cross-border payment industry. . June 2021 – Payoneer was listed on the NASDAQ stock market in the United States, with a current valuation of approximately US$3 billion.
The most famous platform currently using Payoneer is the e-commerce giant Amazon, which also includes the search engine Google and the well-known short-term rental apartment platform Airbnb. For Chinese users, they can use the Payoneer payment collection service to easily accept international remittances, adding an additional payment method in addition to the traditional PayPal.
Payoneer provides similar payment functions to the well-known PayPal. The two products are similar, but one feature that distinguishes Payoneer from PayPal is that Payoneer focuses more on international/cross-border payments and can quickly send and receive funds. It is very suitable for domestic small and medium-sized enterprises and individuals.
Don’t get me wrong, PayPal is still a very good money transfer tool. After all, it was one of the first companies to offer global money transfers. However, changing times have called for a simpler product that only focuses on providing solutions to professionals and SMEs and enabling them to send and receive money through international currencies.
Payoneer caters to this need. The Make a Payment feature allows you to send payments to other Payoneer account holders, completely fee-free. Making it the best choice for freelancers, businesses and B2B companies that often work with international clients.
Payoneer official website
Payoneer provides payment services to more than 200 countries and regions around the world. The website supports 17 languages including Simplified Chinese, Traditional Chinese, English, Spanish, Portuguese, and Italian.
The official website address is: www.payoneer.com . You can click the link below to enter the official website to register. When your income or transaction volume reaches $1,000, you can get a $25 reward. Please note that there are no rewards for registering directly on the official website.
Register an account on Payoneer’s official website and get a $25 reward!
Payoneer uses
1) Global payment services
Payoneer’s global payment services help users develop international business and conduct cross-border payment services and other online transactions. Payoneer accepts multiple currencies through its global payment services, such as US dollar USD, Euro EUR, Australian dollar AUD, Japanese yen JPY, Canadian dollar CAD, British pound GBP, offshore yuan CNH. Please note here that domestic RMB CNY cannot be directly transferred and paid on Payoneer. Generally, we need to have a certain balance of US dollars or other currencies in Payoneer to make cross-border payments abroad.
Free transfers between Payoneer accounts are much better than PayPal. Transfers between PayPal accounts also charge a transfer fee of about 4%, which is simply a money grab.
Users can open bank accounts in the United States, Australia, Japan, Canada and other countries for free to accept foreign remittances and then deposit them directly into the Payoneer account. I believe many users will like this feature. Because your overseas users may prefer to transfer funds to local bank accounts abroad. This is a pioneering initiative by Payoneer and solves the pain points of many users in receiving customer payments.
2) Accept payments from various platforms
If you are a freelancer and earn income by recommending other products and services, Payoneer is also a good payment tool to receive your affiliate marketing income. These affiliate marketing networks that support commission payments with Payoneer include Amazon , Getty Images , Freelancer.com , Envato , Airbnb , Upwork , iStock , Taboola , Fiverr , Wish , 99design , and many more.
It also includes well-known affiliate marketing platforms CJ.com , ShareASale , etc. Below are some of my recent affiliate marketing incomes, from Amazon and CJ (Commission Junction). Currently, if you are a user with a domestic withdrawal account, Payoneer no longer supports withdrawals to Payoneer. It is recommended to use PingPong , which can collect money from CJ. ).
3) Send payment request and perform payment collection services
Payoneer’s payment request service is also very useful. Whether you are a business owner, a professional or a freelancer, you are always welcome to the fast and convenient payment collection service of Payone. You can easily send payment requests to the other party online. The other party will receive the payment request link in their mailbox, and they can quickly send money using their bank account, debit or credit card.
This feature is similar to PayPal’s payment request and is a great way to request payments from customers around the world. It is very convenient for those customers who are not registered with Payoneer to make payments.
4) Conveniently withdraw cash to local banks
For many users (especially those in mainland China), the most attractive thing is the ability to withdraw cash to local banks. You can withdraw cash directly to local banks, support withdrawals to up to 34 mainland banks, and deposit RMB directly into your account. Generally speaking, it takes about 1 hour to arrive. The handling fee is also very low, with a maximum of only 1.2%. This function is used by many cross-border entrepreneurs and freelancers. It can effectively avoid the foreign currency exchange restriction of US$50,000 per person per year.
Payoneer’s main service targets
1) Freelancer/Affiliate Marketing Affiliate Member
Due to the coronavirus outbreak, many people have turned to working from home and becoming freelancers. Payoneer is especially suitable for freelancers. Because Payoneer provides fast, flexible and low-cost payment services. Many freelance websites such as PeoplePerHour, Upwork and Freelance.com offer payment methods.
The affiliate marketing network Affiliate payment collection service is also one of the main service targets of Payanying. Well-known affiliate marketing networks such as Amazon, ShareASale , Commission Junction, etc. all provide Payoneer payment services. Especially convenient for Chinese people. There were many affiliate networks that I wanted to join before, but due to their payment methods, I had to give up the application. Fortunately, Pioneer can fill this gap, allowing us to join more Affiliate networks.
2) E-commerce website
With Payoneer, e-commerce websites from all over the world, including China, can use Payoneer to collect payments. For orders, no matter where the buyer is, what currency they use, or what bank card they use, they can use Pay Anying for cross-border collection services.
Payoneer is very convenient in sending and receiving payments. Many world-renowned e-commerce websites such as Amazon.com, Jumia, Wish , Lazada, NewEgg, Walmart, Joom and Shopee use Payoneer as their payment option. According to Marketplace Pulse analysis released in January 2020 , on the retail platform, the number of sellers from China has exceeded the number of sellers from the United States. In particular, Amazon.com is very popular with Chinese buyers. Currently, 49% of Amazon.com’s top sellers are located in China. They have many years of export experience and low prices, giving them a big advantage on Amazon. Here, many people use Payoneer to receive payments.
3) Affiliate marketing network
There are also many affiliate marketing networks that use Payoneer, including the well-known ClickBank, Supersonic, Somoto, MediaShakers, Impact, etc. Regardless of whether affiliate marketing members are in any country or region, they can pay commissions through Payoneer, which is very convenient.
For example, my commissions on CJ are all received through Payoneer . After setting up the account, as long as the minimum withdrawal amount of 100USD is reached, the money will be automatically collected. The First Century Bank above is the American Century Bank collection account assigned on Payoneer. Once the money enters this account, it will automatically be transferred to the Payoneer account.
Currently, if you are a user who only has a domestic withdrawal account, Payoneer no longer supports withdrawals to Payoneer. It is recommended to use PingPong , which can receive CJ payments.
4) Payoneer API integration
API integration with Payoneer allows your online store platform to use the Payoneer platform to simplify the payment process and automatically complete payment operations. In addition, Payoneer API also allows your online store platform customers to register as Payoneer customers, allowing your website to seamlessly receive payments from around the world.
Platforms that use API integration can also participate in Payoneer’s joint marketing activities, including Payoneer’s global social channels and Payoneer partner directory, and make full use of Payoneer’s global customer and partner network. This API integration solution is simple to use and can be easily implemented by small and medium-sized enterprises with almost no technical support required.
Platforms currently using the Payoneer API to integrate businesses include QuickBooks, Xero, Certify, SellerEngine, VatGlobal, RepricerExpress, Clio, Wave, and Time Doctor, among others.
Payoneer registration tutorial
Signing up for Payoneer is easy and completely free.
1. The first step is to click on the link below to register for Payanying. After signing up, you can get a $25 bonus when the total amount collected in your account exceeds $1,000. This is an invitation reward. There is no reward for registering directly on the official website.
Sign up for Payoneer and get a $25 bonus!
After clicking, the page is as follows, select the globe icon in the upper right corner, and then select Chinese .
Step 2: Click the red button to apply now and receive $25 .
Step 3: Next, a simple question will appear for you, just fill it out according to the actual situation.
Step 4: Then the following page will pop up, click the red button Register .
Step 5: Fill in the information truthfully. All information must be true . It is recommended to register a personal account first. Once you are familiar with its functions, use the company’s legal person information to register a company account (if you are a company).
Step 6: Fill in your ID number, bank information, etc. Check the agreement and click Submit .
Regarding the store URL, if you open a store on Amazon or Shopify, then you can directly fill in the store network URL address. If not, leave it blank.
Step 7: Next, you will be prompted that the application is successful and waiting for review.
It usually takes a few working days to receive the confirmation email. Please keep an eye on your email.
Payoneer sends Anying to withdraw money to a domestic bank account
In addition to receiving payments, what we are most concerned about is whether it is convenient to withdraw cash on Payoneer and what the rates are. Here we give a detailed introduction.
You can use Payoneer to withdraw money to 34 domestic bank accounts. I usually use China Merchants Bank to withdraw money to my own personal account. The minimum withdrawal amount is US$50, and the monthly withdrawal limit for general users is US$200,000. If you want to increase the withdrawal amount, you need to apply. Withdrawal fees are capped at 1.2% of the withdrawal amount. You can withdraw cash as long as your Payoneer account balance exceeds the minimum withdrawal amount of $50.
The withdrawal method of Pay Anying is as follows :
1. Log in to PCA, then click Withdraw , then click Go to bank account .
2. Next, if you have added a bank card on Payoneer, click directly. If you do not have a bank card to withdraw cash, add one.
After selecting the bank card, fill in the withdrawal amount, and the RMB amount corresponding to the withdrawal will automatically appear. For users in mainland China, they can only withdraw RMB (CNY), but not US dollars and other foreign currencies. Please note that Payoneer will charge a certain currency conversion rate here, but the rate is very small. On the day I made the withdrawal, the spot exchange rate of Bank of China was 1.00 USD = 6.552 CNY . The exchange rate on Payoneer was: 1.00 USD = 6.474 CNY. Payoneer’s currency conversion fee is 0.5% of the exchange rate, which is much lower than other payment tools. The exchange rate given is quite good. This is one of the reasons why many people choose Payoneer.
Then click View .
3. Next is an overview of the withdrawal details. If there is no problem, just click to comply with its service agreement and then select the withdrawal button.
4. Next there is a security verification. Payoneer will send a verification code to your bank mobile phone. Enter the 6-digit verification code and click submit to withdraw money.
5. The following will show that the withdrawal operation is successful. Then just wait for the bank to send you a deposit notification.
Many people will be concerned about how long it will take for Payoneer to send Anying withdrawals to their accounts. Basically, there is no need to worry about this. Pay Anying will arrive in your account very quickly. If you withdraw money on working days, it will arrive within a few hours on the same day. If it is outside the working day, it will be available the next day.
After my withdrawal operation was successful, I received an email from Pai Anying. The content of the email is as follows:
Dear ×××:
We have received your request to withdraw funds from Payoneer. The funds you withdraw will be deposited into your bank account within one hour of receiving this notification. Funds withdrawn to a rural commercial bank, rural credit cooperative or corporate bank account may take up to one business day.
Note: Your bank or any other transfer-enabled payment provider may deduct additional bank processing, landing or intermediary fees from the Transfer Amount.
An hour later, I received a deposit reminder. Pay Anying’s cash withdrawal efficiency is very high.
The above is the method for withdrawing cash from Payone to domestic personal banks. If you have any questions, you can leave a message in the comment section.
Pay Anying Payment Tutorial
Paying with Payoneer is also easy. You can transfer money directly to the other party’s account email like PayPal. Transferring funds between PayOne accounts is completely free. You can also transfer it to the other party’s bank account, but there is a certain handling fee. Here we mainly look at the payment to the other party’s Payoneer account. Because it is free, many people may like this method.
1. Log in to your Payoneer account, click Payment – Online Payment – to the payoneer account.
We can also see several other payment services: to beneficiary bank accounts ; batch payments to multiple beneficiary bank accounts ; and payment of Amazon Advertising invoices . If you have these requirements, you can choose according to your own needs.
2. First enter the payee’s email account, then click Next , select the account balance (for example, you may have a US dollar balance or a British pound balance), enter the transfer amount, and fill in the description. Click Review .
3. Next, review your payment information below. If it is correct, check I confirm the above payment details , and then click Pay .
Afterwards, you will receive a prompt that the payment was submitted successfully, and Pay Anying will also send an email to the payee’s email address. The transfer does not arrive in real time and needs to wait for a certain period of time. This process may take up to 5 days to be reviewed. However, in most cases, the review only takes a few hours and the payment will be in your recipient’s Payoneer account.
Payoneer handling fee
Collection fee
(By default, the fee is borne by the payer/customer/consignee/buyer)
Withdrawal fees to bank account
Once you receive your payment, it only takes a few steps to withdraw these funds to your local bank account. Fees vary based on your account currency.
Payment processing fee
You can pay others directly from your account balance.
| type | Detailed explanation | Rate | |
| If the recipient has a Payoneer account | If the person you are paying to has a Payoneer account, transfers between the two are completely free. | Free (such as EUR, USD, GBP, etc.) | |
| If the recipient does not have a Payoneer account | You can also transfer money directly to the other party’s bank account through Pai Anying. Typically, there is a fee of up to 2% when sending payments from your Payoneer balance to your bank account. | Handling fee up to 2% | |
| Pay to their US, Eurozone, UK bank account using USD, EUR or GBP balance | When you pay someone from their bank account using your USD, EUR or GBP balance, you’ll be charged a flat fee: • Use the same currency as your balance • Use a country whose payment currency is the national currency • The country listed on your Payoneer profile | USD balance vs. US card payment $1.50 EUR balance vs. Eurozone card payment €1.50 GBP balance vs. UK card payment £1.50 |
other fee
| project | Detailed explanation | Rate | |
| Convert currencies within Payoneer account | Payoneer balances can be converted into other currencies such as Euros to US dollars. PCA charges a currency conversion fee of 0.5% based on the amount entered for transfer. | 0.5% | |
| Annual Account Fee (Annual Fee) | This fee is not required if your account is active. If you sign up for a Payoneer account or Payoneer Prepaid Mastercard and don’t make any transactions within 12 months, you’ll be charged a $29.95 fee. | $29.95 annual fee |
Transfer from PayPal to Payoneer to withdraw money after receiving any profit.
Many foreign trade or affiliates use PayPal, but PayPal has restrictions on foreign currency withdrawals. Each person cannot withdraw more than an equal amount of US$50,000 per year. Using Payoneer, you can directly withdraw RMB to avoid this restriction.
Next, let’s take a look at how to transfer money from PayPal to Payoneer to withdraw cash.
1. Go to Payoneer account to apply for Community Federal Savings Bank bank account
When your Anying account is approved, it will automatically bring bank accounts from 3 countries. However, these banks cannot be used to bind PayPal withdrawals.
If you want to withdraw money from Paypal to Payoneer, you also need a bank account at Community Federal Savings Bank.
The application method is very simple, directly consult the Chinese customer service:
- Call Payoneer customer service 400-841-6666
- Consult Payoneer official QQ: 800184846.
Customer service working hours are: Monday – Friday (9:00 – 21:00 Beijing time); Saturday to Sunday (09:00 – 18:00 Beijing time).
Just tell them directly that you need to apply for a Community Federal Savings Bank account, and your application will basically be approved.
Please note that First Century Bank that comes with Pioneer cannot be bound to PayPal. After binding, withdrawals from PayPal will generally be rejected.
2. Then, go to PayPal to link the US Community Federal Savings Bank bank account.
Log in to your PayPal account, go to Wallet, and click Link Bank Account
Click on Link U.S. or Hong Kong SAR bank account at the bottom (left) . Then (picture on the right) click on U.S. Bank Account and click Next Page .
Check is selected by default , and the bank code is filled in the 9-digit number in the routing ABA in the Community Federal Savings Bank. And fill in the account number. Then just link the bank account. Please note that you must link your own bank account, not anyone else’s.
3. PayPal transfer to Payoneer account
First, log in to your PayPal account and click the Transfer button directly under your PayPal balance at the bottom of the homepage. Then choose to withdraw to your bank account .
Next select COMMUNITY FEDERAL SAVINGS BANK (left picture), then enter the specific amount under the transfer amount (middle picture). Next you can view your transfer information (picture on the right). PayPal deducts a one-time fee of $35 for each transfer. Therefore, if you want to transfer money, it is best to transfer the maximum amount at one time. This saves handling fees.
The transfer process is very fast and usually arrives within one working day.
4. Then you can withdraw money from Pay Anying to your domestic bank account. The Payoneer payment method for withdrawing money has been explained in detail in this step. Just read the above and I won’t go into details.
Payoneer security
Many people are worried about the security of Payoneer and want to know whether Payoneer is reliable. Here we do an analysis of its security.
Payoneer is a legal U.S. company regulated by U.S. laws, registered as a U.S. money services business (MSB).
It has been operating since its establishment in 2005 and has been certified to the PCI DSS Payment Card Industry Data Level 1 security standard , so Payoneer adheres to high standards of security on its network and systems.
Additionally, they regularly update their protocols and also perform regular backups to prevent data loss due to theft, fire, or accidents. All Payoneer access is protected by virus detection systems and firewalls to prevent hacking and tampering.
In addition, their IT systems undergo mandatory comprehensive PCI audits every year. Every transaction is protected by sophisticated anti-hacking technology and firewalls to prevent fraud, phishing, identity theft and other types of attacks. Payoneer also sends email notifications about all business transactions and account changes. Any unusual transactions are also immediately notified via email, which helps users keep track of their accounts.
Payoneer is a partner of many major websites (such as Amazon,) so it must be a reliable and safe payment company. Mainland users can use it safely.
In terms of security, you must use a real-name mobile phone to register for Paianying. Pioneer supports Two-Step Verification. Every time you log in and enter your password, you need to use your mobile phone number to receive a 6-digit Verification Code.
You can log in only after entering the verification code. Entering the verification code in addition to the password is a commonly used security measure internationally. It can effectively prevent your own security risks after the password is stolen, and adds an additional layer of insurance to the security of our accounts.
Payoneer Prepaid Credit Card (Payoneer P Card)
Payoneer also offers the Payoneer Prepaid Mastercard®, commonly known as P Card, which is a physical card that can be applied for through your Payoneer. P card is a kind of card between credit card and debit card. Like a credit card, the Payoneer card can be used to withdraw cash from ATMs in any country and region around the world and make purchases online and in physical stores; but at the same time, like a debit card, it must have funds in it before it can be used, so it must be recharged before using the card. .
Because the P-Card is a prepaid card, it is not associated with any credit limit or bank account, and if the purchase limit exceeds the card’s available balance, the transaction will be declined. In addition, since the amount of the card is not linked to the personal bank account, it is very safe and can effectively prevent theft.
Users who have applied for a Payoneer account and have USD100 in turnover can order a MasterCard card. Payoneer Mastercard is free to order. Ordinary express delivery is free, if you use DHL, you need to pay extra postage.
Having a Payoneer Mastercard may have its own benefits, especially if you wish to directly access (and withdraw) your Payoneer collection account. With the Payoneer Prepaid Mastercard, you can easily withdraw or spend money from anywhere in the world. However, having a Payoneer Mastercard will set you back an annual fee of $29.95 to use and maintain the card.
For convenience of use, many cross-border e-commerce companies have applied for P cards. If you also want to apply for one, follow the tutorial below.
How to apply for Payoneer card
1. Click Settings – Payoneer Card on the homepage . Then click on the due date button
2. Check the box I understand and want to continue . Then click Next . (Please note that you may be required to provide additional identification information, such as government-issued identification and/or proof of residence, before Payoneer will issue your card. Payoneer will notify you via email if such documentation is required.)
3. Enter the address where you will receive the card in Chinese, then check all options to agree to the terms. Click Done .
The card will then be mailed to you. Ordinary mail is free and takes about 20 days. Payoneer will send you an email telling you the tracking number and how to check it. If you are in a hurry, you can contact customer service and DHL will express it to you, and you will pay for the express fee. After receiving the card, follow the instructions to activate it and you can use it.
It can then be used to pay for expenses that previously had to be paid with a credit card, such as advertising fees on Amazon, eBay, Walmart and other platforms. Advertising fees for Facebook, Google, etc., payment for logistics fees, etc.
How to top up Pay Any Card
- Log in to your Payoneer account and click Settings on the right – Payoneer Card
- Find the current card and click the small gear symbol on the right.
- Just select card recharge to turn it on or off. When it is turned on, the balance in your Payoneer account can be automatically recharged to the P card, up to the limit of your Payoneer account balance.
Pay Anying P Card Related Fees
Card annual fee
| card | $29.95/€24.95/£24.95 |
Card replacement fee
| USD card | $12.95 |
| euro card | €9.95 |
| pound card | £9.95 |
Online store paid purchase
| USD, EUR and GBP cards | Free (cross-border purchases may be subject to cross-border fees) |
Currency conversion/cross-border fees
| USD, EUR and GBP cards | Up to 3.5% |
ATM cash withdrawals
| USD card | $3.15 per transaction |
| euro card | €2.50 per transaction |
| pound card | £1.95 per transaction |
ATM rejection fee
| USD card | $1 per transaction |
| euro card | €0.80 per transaction |
| pound card | £0.65 per transaction |
ATM balance inquiry fee
| USD card | $1/query |
| euro card | €0.80/query |
| pound card | £0.65 per inquiry |
Payoneer pros and cons
Advantages of Payoneer
- Register an account for free and there is no threshold limit.
- You can withdraw RMB directly to domestic bank cards without the restriction of equal amounts of US$50,000 per year.
- Withdrawing money to domestic banks is very fast and can arrive in your account within 1 hour.
- Provides local virtual bank accounts in the United States, Japan, the Eurozone, and the United Kingdom, which can be used as your bank card in other countries to collect payments, and the payment will be directly transferred to the Payoneer account.
- You can trade on Payoneer with as little as $50.
- Transfers and payments can be accepted in more than 200 countries and regions around the world.
- Low fees and great prices. Transfer money between Payoneer accounts for free. If you withdraw money directly to the bank, there is only a 1.2% handling fee.
- Apply for a PC Card for free, and you can send it directly to your local bank or withdraw money from an ATM.
- The interface supports multiple languages including English, Spanish, Vietnamese, Japanese, Arabic, Korean, Russian, Ukrainian, Simplified Chinese, Traditional Chinese, etc.
Payoneer Disadvantages
- For accounts that have not had any transactions in a year, there is an annual fee of $29.95.
- The transfer speed is not as fast as PayPal, and the review time is longer.
Paianying customer service phone number
When you contact us, please provide your customer ID.
Mainland China customer service phone number
400-841-6666
Mandarin/Cantonese:
Monday – Friday (9:00 – 21:00 Beijing time)
Saturday to Sunday (09:00 – 18:00 Beijing time)
English:
Monday (10:00 Beijing time) – Saturday (10:00 Beijing time)
Hong Kong customer service phone number
+852-5803-9673
Mandarin; Cantonese: Monday – Thursday (9:00 – 20:00 HKT); Friday (9:00 – 18:00 HKT)
English: Monday (10:00 HKT) – Saturday (10:00 HKT)
Taiwan customer service phone number
02-7741-7935
Mandarin; Cantonese:
Monday – Friday (9:00 – 21:00 HKT)
Saturday – Sunday (0900 – 1800 HKT)
English: Monday (10:00 HKT) – Saturday (10:00 HKT)
International customer service phone number
+1-646-658-3695
English: Sunday 9pm to Friday 9pm EST
US customer service phone number
+1-800-251-2521
English: Sunday 9pm to Friday 9pm EST
Paianying online chat customer service
https://payoneer-zh.custhelp.com/app/chat/chat_launch/c/
common problem
⭐What languages does Pioneer support?
In terms of language support, Payoneer supports English, Simplified Chinese, Traditional Chinese, etc. Since there are many large and small cross-border e-commerce companies in mainland China, Pay Anying pays special attention to Chinese customers and has dedicated Chinese customer service to provide support. For users with average English proficiency, you can use Simplified Chinese, and for users with good English, you can also use the English version.
⭐Where can I get more latest information about Pay Anying?
Pai Anying also has a dedicated team to operate Pai Anying’s WeChat public account. The above will frequently update some e-commerce news and introduce some functions of Paianying, and also launch some free live broadcast conferences from time to time for everyone to study and learn. In particular, these articles are very useful. You can learn about some cutting-edge trends and often inspire yourself to come up with new ideas.
⭐Does Payoneer have a transaction limit?
For payment requests sent to customers, the limit is 15,000 USD / 15,000 EUR / 15,000 GBP if the customer pays by credit card, and 15,000 USD for eCheck. If transferring funds between Payoneer accounts, the monthly limit is $100,000. If the transfer amount is large, it is best to choose other transfer methods such as PayPal, Western Union, etc.
What types of transfers does Payoneer not work with?
Payoneer is not suitable for person-to-person payments. If you’re looking for a payment company to send or receive money between family and friends, Payoneer isn’t for you. It doesn’t support transfers between individuals. Payoneer only accepts business payments, mainly companies making payments to individuals. Or the company collects payment from the shopping platform.
⭐Which industries are prohibited from using Payoneer?
The following industries cannot use Payoneer accounts for payments:
- gamble
- pornography
- Vitamins and Supplements
- real estate
Summarize
Finally, what I want to say is that Payoneer is a must-have cross-border collection tool for cross-border entrepreneurs and freelancers, and it is also a good cross-border payment tool. Although its rate is not the best, it is free to transfer money between Payoneer accounts; it can also issue prepaid MasterCard cards to users; the most important thing is that it is convenient to withdraw cash. You can withdraw RMB directly to domestic banks, which is suitable for small and medium-sized enterprises and cross-border entrepreneurship. Both are good choices.